Privacy Policy
This privacy policy sets out how Riders Ready Bike Club uses and protects any information that you give Riders Ready Bike Club when you use this website.
Riders Ready Bike Club is committed to protecting your privacy. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Riders Ready Bike Club reserves the right to update this policy from time to time by revising this page. Please check this page periodically to ensure you are satisfied with any changes.
This policy is effective from 17/09/2025.
What we collect
We may collect the following information:
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Name
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Contact information, including email address
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Demographic information such as suburb/postcode, preferences, and interests
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Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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Internal record keeping.
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To improve our products and services.
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To periodically send promotional emails about new sessions, special offers, or other information we think you may find interesting, using the email address you provided.
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From time to time, we may contact you for market research purposes (by email, phone, or mail).
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To customise the website according to your interests.
Financial Data
It is the Riders Ready Bike Club’s policy not to keep any of your financial data on file. Once the booking process is complete, the financial information is not stored, and you will be required to re-enter your payment details at each re-booking stage.
Security
We are committed to ensuring the security of your information. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you use these links to leave our site, please note that we do not have any control over those websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and review the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you have opted in to receive such communications.
Use of Images and Media Consent
Riders Ready Bike Club may take photographs and/or video recordings during Sessions and events. These images may be used for the following purposes:
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To share with parents and carers of Participants.
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For training and educational purposes.
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For promotional and marketing materials, including our website, social media channels, and printed materials.
By ticking the consent box on the Booking Form, the Parent/Carer gives Riders Ready Bike Club permission to use images and/or video of the Participant for the purposes outlined above.
If at any time you wish to withdraw consent, you may do so by notifying Riders Ready Bike Club in writing. We will then no longer use images of the Participant in future materials. Please note that it may not be possible to remove images that have already been published.